FAQ

Are your products digital or physical?

All of our products are digital for prompt shipping.

Do you ship worlwide?

Yes, we ship worldwide. If you don't see your country listed, please let us know, and we will add it.

In which languages are your finance products currently available?

We offer our financial products in English, Spanish, Brazilian Portuguese, and French.

Are there plans to release additional versions in other languages to meet market demand?

We're growing to meet the needs of the market.

None of your net worth and budget trackers caters to my home country or currency. Can I buy them and change them to fit my currency needs?

Yes! All our products are fully editable spreadsheets. You can change currency symbols (€, £, ¥, R$, etc.), adjust formatting, and modify any section to fit your country's needs.

Are your products subscription-based or a one-time purchase?

Yes. All of our products are a one-time purchase. Buy once, use forever. Save hundreds of dollars a year.

How do you price your net worth and budget trackers?

Our products are priced based on the time, expertise, and attention to detail. Each tracker took more than six months to design, test, refine, and format to ensure it’s both easy to use and genuinely effective. We also take into account the value our tools deliver, supporting users to gain clarity, stay organised, and confidently progress towards their financial goals. Our pricing reflects the quality, functionality, and time invested in building a product that truly supports better money management.

Do you offer discounts?

Yes! We are offering automatic savings at checkout through December 8. Follow us on Instagram @kilgoretroutrosewater for future promotions.

What's your refund policy?

Because our products are digital goods, we are unable to offer refunds. However, if you encounter any corrupted, defective, or incorrect files, please contact us through our contact form, and we will resolve the issue promptly.

Please review your download immediately after purchase.

partial store credit requests submitted 48 hours after purchase for shared or distributed products will not be processed. Our team is dedicated to ensuring your experience is as smooth as possible.

We appreciate your understanding, as these policies help us maintain fair pricing and protect the integrity of our digital products.

If you have any questions or need assistance with your order, feel free to reach out via our contact form. We typically respond within 24 hours.

Refund policy summary:

  • ✅ Your satisfaction matters to us.
  • ✅ We appreciate your understanding and stand behind the quality.
  • ✅ We cannot process refund requests on digital products.
  • ✅ Please contact us here